Frequently Asked Questions

Webinar is a tool for online educational and training purposes. You can listen to industry experts talk about a topic directly from the comfort of your home or office or any other location.

The duration of the webinar will be displayed on Webinar detail. Usually, Webinar runs for 60 minutes. In some cases, it may extend to 90 minutes.

You can ask your questions to the presenter during the Q&A session. It would be best to ask question when presenter permits you.

Yes. They are easy to understand and provide you with lots of information related to a particular topic and industry. You can participate in further Webinars or training sessions to gain further knowledge in your area of interest.

We will provide you access to these downloads 24 hours prior to the webinar commencement date. If the presenter wishes, he/she might directly email you the files upon request.

You can register for a session in a few easy steps:

• ONLINE - Simply click on ORDER NOW under a Webinar details page and select a package you wish to purchase. Kindly, fill your basic details and complete the payment procedure.

• PHONE - You can directly call us on customer care number to register for a Webinar.

You will get a payment confirmation email indicating that the product you ordered has been purchased by you.

Once you register and make a successful payment, an URL link to connect and toll-free Dial-in number will be emailed to your designated email address.

If you are purchasing a Webinar just 1 day before the program, you can purchase it online and we will provide you with the welcome package in a couple of hours.

If you face any problems during this process, please call our toll-free customer care number for assistance

You will receive another email 24 hours prior to the Webinar’s commencement date with the URL link for the Webinar and a dial-in number for your entry. Please visit the Webinar session 10 minutes in advance.

If you are unable to join the Webinar for any reason, contact our customer care for assistance.

You simply need a computer, basic phone device and a good internet connection.

You can purchase either a DVD or Electronic Transcript of the Webinar.

We accept all major credit cards and payment systems like PayPal, American Express, Visa, MasterCard, etc. All payments are 100% secured.

At health-educators, we strongly believe in ‘serving the customer in a fair and transparent manner’. We strive to give utmost satisfaction to our customer through our products to meet your expectation.

We provide money back guarantee keeping in mind the type of product that you have purchased. To know more, kindly visit our money refund policy.

Yes, you can! All you need to do is to send us detailed requirements of your organization and we will respond to you.

For any further queries, you can call our toll-free number or you can email us at:

support@health-educators.com